(03 May 2022, 12:13 +07)
Qantas’ next-generation distribution platform is
now available to travel agents in the UK, US and South Africa, and
will be progressively rolled out to other markets in the coming
months.
The Qantas Distribution Platform, built using
IATA’s New Distribution Capability (NDC) standards, has been designed to enhance
the service that agents provide to customers with a wider range of
products, including special offers for Qantas Frequent Flyers,
ancillary products and dynamic commission opportunities.
QantasLink Airbus A220-300
The international rollout of the program
will also give travel agents around the world access to more
automated processes, dynamic commission opportunities, and improved functionality across Qantas
bookings, including automated refunds and ticket revalidation.
“Despite the significant impact of COVID19 over the
past two years, we have continued to invest in our new
distribution capabilities and are pleased to be able to offer
these to our international trade partners,” said Igor Kwiatkowski,
Qantas Executive Manager, Global Sales & Distribution.
“The Qantas Distribution Platform is a key part of our strategy to
support agency partners with richer content, new features and
revenue opportunities that help them deliver a better and more
bespoke experience for customers. We know that customers expect an
increasingly personalised, flexible and seamless experience and
we’re committed to providing travel agents around the world with
the tools to provide this service. We will continue to roll out
new capabilities and features for our agency partners as the
industry continues to evolve the service it offers travellers.”
Travel agents who have registered in the Qantas
Channel can connect to the Qantas Distribution Platform via either
an approved technology partner, or by developing a direct
connection to Qantas’ NDC XML Application Program Interface (API).
See also:
Future of Airline Distribution and NDC – Exclusive HD Video
Interview with Yanik Hoyles, IATA.
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